Garden of Silver Jewelry
Garden of Silver jewelry is all custom made to order. You will be notified via email as to when you can expect your order to ship-usually within a week or two.
Standard shipping is a $5 flat rate within the United States and Canada. International shipping is available for select countries. Please note any taxes, duties, and customs fees associated with shipping outside of the United States are the sole responsibility of the buyer. Contact us for further information.
Garden of Silver jewelry is beautifully packaged in our signature velvet lined boxes and tied with a ribbon, all ready for gift giving. Personalized, hand written, gift cards can accompany your order as well, just let us know what you want to say.
Returns and Exchanges
We accept returns of all new, unused jewelry within 7 days of purchase. Items must be in new and unworn condition with original packaging in perfect condition. Customers are responsible for return shipping. We are only able to accept returns for pieces purchased through our website. Please contact our customer service department to process a return or exchange.
Please note that we are not responsible for lost or stolen items in the mail. When returning your merchandise we strongly suggest adding insurance to the shipment for the dollar amount of the merchandise.
We pride ourselves in creating quality jewelry and meticulously check each piece before shipping. If, however, your jewelry needs repair, we are happy to repair any product purchased through Garden of Silver online. Customers are responsible for shipping costs. Please contact us for further information.
Half pairs of earrings are half the current retail price of a full pair of earrings plus shipping. Our ability to make a mate is dependent on availability of materials. We will try our best to make a match for you. To request a mate made contact us at email@example.com.
Jewelry should be stored and cared for in a loving manner. Avoid using chemical cleaning solvents on our pieces. Sterling silver will tarnish over time, unfortunately that's the nature of the precious metal. If desired, it can be polished with a soft cloth and a low abrasive toothpaste can be applied as needed to restore luster and shine.
If you like we can professionally clean your Garden of Silver jewelry for you. You can ship the pieces back to us and we will handle the cleaning for you. Customers are responsible for the shipping costs involved. Please contact us with any other questions you may have about the care of your pieces.
Thank for for choosing Garden of Silver handmade jewelry. We hope you enjoy it for many years to come.
Garden of Silver Gift Certificates are available in any amount and can be used for purchases through this website or at our flagship boutique at 77 Main Street, Westhampton Beach, New York. The perfect gift for the jewelry lover in your life.
Garden of Silver welcomes custom orders. For example, sterling pieces can be made in gold, gemstones can be changed or enlarged, necklace lengths altered, rings resized, etc. We also are happy to work with you on designing a one of a kind piece with you. Contact us to discuss.